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Questions and answers
Do you have a question about our products, shipping or returns? We have answered the most frequently asked questions for you, please check them down below.
Online support
Do you have a question or do you need help? Send us a message and we will get back to you as soon as possible.
Contact us on Instagram, perfect for a quick question that doesn’t have a lot of urgency.
Say Hi!
Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.
You ask, we answer
Here you find the answers to our most frequently asked questions. Can’t find the answer to your question here? Please feel free to contact us.
Every piece is handmade and coloured by hand in small batches, making each item one of a kind.
Yes! Send us a message through the contact form and we will get back to you to discuss the possibilities.
Orders are usually shipped within 2-3 business days. Delivery times depend on your location.
Each Ring My Bell piece is coloured by hand in small batches. Because of this process, slight colour differences may occur between batches. Your piece may therefore appear a little lighter, darker, warmer or cooler than shown in the product photos. We do our best to represent every colour as accurately as possible, but screen settings, lighting and batch variations can influence how a colour appears. These small variations are part of the handmade character of the product and make every piece unique.